Welcoming and Ticketing

How to do ticketing at the door and how to provide information

One of the most important things for the person at the door, is to be well informed about everything related to the dinner.

Here is a list of things required at the door:

  1. Laptop with wifi
  2. An internet page open with Stager - Tickets - Door Sales
  3. An ipad
  4. SumUp machine
  5. Coasters for drink pairing
  6. Menu's
  7. Walkie-Talkie

Here is a list of things that you have to do:

  1. Welcome the visitor personally
  2. Ask for their ticket
  3. Scan it
  4. In case they did not buy a ticket yet, ask them if they are a student or an artist and accordingly fill in the correct amount in SumUp
  5. Fill in on Stager - Tickets - Door Sales
  6. In case they did not buy an Alcoholic Drink Pairing, ask if they would like one
  7. Use the SumUp machine to let them pay for the drink pairing
  8. Fill in on Stager - Tickets - Door Sales and select Drink Pairing
  9. Ask if they are okay with pictures
  10. Ask for allergies
    1. Instruct them to tell the BarStaff when they are seated at the table that they are the one with a ... allergy
    2. Tell the head of BarStaff that there is someone with a ... allergy
    3. Tell the chef that there is someone with a ... allergy
  11. Tell/show them where they can hang their coat
  12. Tell/show them where to go
  13. Wish them a great evening


In case there is a question about the evening or about the food that you do not know, ask for help through the walkie-talkie.