FAQ – Frequently Asked Questions
The need-to-knows and nice-to-knows of Mediamatic.net
Are you having problems logging in? Do you have any concerns about privacy? Do you wish to upload a photo to your profile? Do you want to boost your visibility or, alternatively, reduce it? There’s a good chance you’ll get an answer to these questions here.
- What does 'registering' mean?
- Just tell me all the advantages! What can I do with my profile (and what can’t I)?
- How do I register?
- Is there an ordinary mailing list too?
- What about privacy and spam robots?
- Spam complaints?
- What about copyright?
- Can I make myself invisible?
- I want to stop the news items
- How do I delete my (second) profile?
- How do I log in?
- How do I change my email address or password?
- Help, I’ve lost my password or log in
- How do I create and update my profile, and add photos, You Tube films or contacts?
- How do I add organisations, articles and events?
- How do I add tags/keywords?
- How can I update the photos and notices on the right-hand side?
- How do I invite my friends/acquaintances to become a member of Mediamatic?
- How do I send a message to my contacts?
- Where can I view my sent and received messages?
- How do I change the language setting?
- My question isn’t here
What happens when I register?
When you register for Mediamatic.net you’ll be placed on the mailing list for our news items. In fact, you’ll be a subscriber. And you get a personal page on the website. You can create a profile here. Cost: niente.
What are the advantages? And what’s not allowed?
If you register with Mediamatic.net you can:
- make yourself visible through a profile
- score high on Google search results
- upload photos, or make a portfolio
- contact other users of the site
- put events into our cultural diary yourself
- publish an article on our website yourself
- make a reservation for our activities
If you are really not very keen on visibility, that’s ok. You can adjust the visibility of your page and your data yourself. (also see privacy, and set up visibility ).
You are not allowed to spam / send irritating mail unasked for to other users. As soon as we see you engaging in questionable practices, we reserve the right to change your profile to inactive.
How do I register?
Registering is very simple. Click on Join network in the menu, fill in your name, email address and a password (and your preferred language). Done! You’re logged in right away and you can create a profile if you want. If you want to continue later, then you’ll have to answer the confirmation email we automatically send you before you can log in again (see how do I log in ).
Is there still an ordinary mailing list?
No, we no longer have a mailing list. We send out all our notices via our website. So every subscriber also becomes a user or member of the site. And therefore everyone has a page too.
This page can be visible, but it doesn’t have to be. You can easily make yourself visible via Mediamatic.net, but being invisible is also possible (see setting visibility ).
What about privacy?
All email addresses on our website are coded so that spam robots won’t be able to find your email address. You yourself choose your password, we don’t keep it and can’t see it.
If you want your email address and other address data to be invisible, or only visible to friends for example, then you can set this up yourself (see set visibility ).
We never pass on contact data to third parties. Only Mediamatic can send you news items about exhibitions, workshops and other projects.
Spam complaints
Although spam robots can't find you, other members – with too much time – sometimes send out spam. If you have received unsolicited mail through the Mediamatic website, please forward the message to . We'll disable this person immediately.
What about copyright?
With Creative Commons you can decide in what ways other people can use your contributions. You can set this for all your contribtions at Preferences in the grey menu bar. When you click on the button Creative Commons, you arrive at the copyright settings.
Choose one of the Creative Commons options and click OK to save your settings. Choose Copyright if you don't want to share your contribution, or if you want others to ask for your permission first. Now you have set your Creative Commons for the entire page.
You can also create seperate settings for photographs, for instance. Click on the image and go to Edit this page in the top menu bar. Click the Copyright icon at the top. Now you can choose from different copyright options again. Your choice will only apply to your image.
Setting visibility profile
If you prefer being an invisible member of our website, you can indicate so on your profile page. Click Edit this page and go to Visible for: in the pink menu bar. Now you can choose who are allowed to see your page and who can leave comments. Click OK and Save page once you've made up your mind.
It's also possible to specify the visibility status of your contact information. Click on Edit this page and then on the different visible for buttons in the contact information-field.
NOTE: You yourself can see everything on your own page. Only once you log out you see your page the way the rest of the world sees it.
Setting other visibility permissions
Is only relevant if you wish to make other contributions to the website in addition to your own profile, such as articles, photos or adding events to the cultural calendar.
Log in go to Preferences in the grey menu bar. You will now see Trust settings. Here you can adjust a few basic settings concerning the visibility of your contributions (for everyone, members of the site, friends, etc), but also who you allow to add comments or keywords etc.
Stopping news items
Log in. In the grey bar on the upper right-hand side are Preferences. Click on this and:
- Select at the bottom Mail settings
- tick 'Do not send me mailings' and you won’t receive any more news items.
- Have you decided you want mail again? Then click the tick away.
If you really can’t get things to work, or if you’ve lost your password, your log in or both? Send a mail to with 'unsubscribe' in the subject, and we’ll do it for you.
How do I delete my (second) profile?
Very easily. Mail to and tell us which name, and preferably which email address is involved, and we’ll remove your registration immediately.
Are you on our site twice? Or do you get the newsletter in duplicate? Then tell us which of the two profiles you don’t want to use any more. We’ll link them and merge them into one.
How do you log in and out?
You log in by clicking Log in in the menu bar. You type your email address and the password, and you click 'log in'. Now a grey bar appears at the top of your screen.
Your name is on the left-hand side of that bar, and if you click on it you enter your profile. In addition you can look at all your contributions (and update them) by clicking Your contributions. With Make a new... you can add events or articles, and you can also send messages and invite friends. Your contacts gives a overview of the people you’re linked to (see ((how do you make contact? # contact) and in Preferences you can adjust the basic settings for your account.
You log out by clicking Log off in the menu bar.
Changing your email or password
Go to Log in and click preferences. Click on this and:
- Change your email address, and click OK
- Or choose a new password and click OK
Help, I’ve lost my password or login
Click on log in at the top of the menu bar, and use the option I forgot my password?. A new screen will open where you can fill in the email address you’re registered with. Click OK and we’ll send you a mail with a link where you can create a new password yourself.
Have you completely forgotten the email address you used to register? Have you tried all possible mail addresses? Then contact us and we can look for the address we have for you in the system. The password is securely encrypted, so we can’t see that.
How do I create and update my profile, and add photos, You Tube films or contacts?
Here are a few important tips:
- create or update a profile by logging in, clicking on your name on the upper left, clicking Edit this page and typing text in the title, subtitle, introduction and page body. And by clicking Add keywords.
- you put up photos by logging in and clicking the little grey camera on the page
- you can move photos vertically by clicking, holding down the mouse button and dragging the photo
- you make contact by logging in, going to the page of someone you know and clicking on Add as a contact
- put up a You Tube film? Type [[youtube id]], the id is the Youtube code, it looks like for example xKX_je-kEd0
Are you looking for tips about formatting and layout of pages in anyMeta websites? Then look here.
How do I add organisations, articles and events?
You can add organisations, articles and events by clicking Make a new... in the top menu bar. Then click the +organisation or +event button. It's important to check if the organisation already exists, to prevent organisations from appearing twice. Read more here about adding events.
How do I add tags/keywords?
At Mediamatic tags/keywords are very important. To add keywords to your profile, go to your profile page (by clicking your name) and then click Edit this page. Now go to Add keywords ; here you can choose a maximum of 10 keywords or come up with some new ones yourself, then click OK.
We work with anyMeta, a simple Content Management Systeem (CMS) that is extremely suitable for knowledge management, collaborative projects and story websites. The idea is to add keywords to all of your personal contributions. For instance, you can add them to your images/photos by clicking on the title of the image and then clicking Edit this page. Now you can go to Add keywords and choose relevant keywords.
How can I update or delete the photos and announcements on the right side?
As a rule, you can only update photos or announcements you have put there yourself.
Anything situated on the right-hand side is relevant context that anyMeta has automatically linked to your profile. anyMeta is the CMS developed by Mediamatic Lab which has created the site. That context is based on keywords and other meta data. You can look at the contributions, but you’re not allowed to delete or update them yourself.
How do I invite my friends/acquaintances to become a member of Mediamatic??
Go to the heading Invite in the grey menu bar and type the emailaddress of your friend/acquaintance. A personal message is optional. Click OK and your invitation is sent.
How do I send a message to my contacts?
If you want to send a message to a contact, just go to the profile page of that person. Below the name of your contact is a button that says Send a message. Click OK when you're done to send the message.
Where can I view my sent and received messages??
Received and sent messages can be viewed when you go to Your messages in the grey menu bar.
How do I change the language setting?
Choose your preffered language at Preferences in the top grey menu bar. Go to preffered language, where you can select a language. Click OK to confirm your choice. The content on our website is sometimes bi-lingual. Then it is possible to choose 'English' or 'Dutch' in the menu bar.
Other questions
Are you still having problems, despite the answers on this FAQ – Frequently Asked Questions? Send a mail or ring 020 - 6389901 and we’ll help you.
