Refunding a Workshop ticket

When a workshop gets cancelled, it sometimes happens that a workshop participant cannot make it to a future workshop.
In this case you ask them for:

• Full name
• Bank details

When you have their particulars, send an email to Jans (jans@mediamatic.nl) and provide the following information:

• Amount paid
• Workshop they were supposed to attend
• Workshop participant's full name
• Workshop participant's bank details

When this is done, please go to Stager and mark the ticket as Refunded. This helps us keep track of any pending workshop tickets.