Anne Hofstra

FAQ

Frequently asked questions at Mediamatic

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Carmaris. / Trachomedusae. Kolbenquallen - figure 1 - Plate 26 from Kunstformen der Natur. Lithograph by Ernst Haeckel and Adolf Giltsch   This is a figure on plate 26 , one of the 100 pop science biology illustrations that were published from 1899 – 1904 in Leipzig by Ernst Haeckel through Verlag des Bibliographischen Instituts, Giltsch Lithografische Anstalt Jena . We've scanned the original lithography, you can download it by clicking on the picture.    Adolf Giltsch, Ernst Haeckel

General

What is your corona policy?

Health is important to us. That is why we always follow the advice of the RIVM, and take into account corona safety in our entire program. Read more about the measures that we take here. 

But it’s not only important to be cautious and safe, it is also important to reflect on these times. We will have to talk, discuss, try and experiment. At Mediamatic, we are doing that , and we invite you to think along. 

We offer various workshops that take place at an appropriate distance. You can participate in our aroma lab on Thursdays and Wednesday to experiment with scent. At the bar you can buy a seed card for 5 euros to take part in our open air installation 'Twijfel Zaaien'. Outside our building there are many exhibitions to see

How can I reach you?

Do you have questions about our program, the exhibitions or our workshops? Find our Contact on this page.

For restaurant related questions. Go to our restaurant page

You can find the directions here

Where can I sign up for the newsletter?

On our homepage. There you click on the button 'subscribe to our mailing list'.

Can I just drop by?

Certainly! During our opening hours you are welcome to view the exhibitions, visit our installations and have a drink in our restaurant/terrace.

How can I join the free tour?

It is best to make a reservation via the event page in our agenda.

Can I come and have a look in one of your LABS?

Every Thursday you can discover the aroma lab under the guidance of scent artist Frank Bloem. Register via our event page. You can also participate in the free guided tour on Fridays: we will show you around all our labs and also all installations and exhibitions. Do you have specific questions about our laboratories? Ask for it at the bar when you are here, or send an email to mail@mediamatic.nl

When can I view the exhibitions and installations?

During our opening hours, our exhibitions and installations can be visited free of charge. 

I have an idea to work together, who should I send it to?

How nice! We are curious about your idea. Mail your project proposal to mail@mediamatic.nl, maybe we can do something together.

I am in a wheelchair: what is possible?

Unfortunately we are only partially wheelchair accessible. Although our restaurant is easy to visit with a wheelchair, our toilets not yet. We are looking for a solution. Read more about accessibility here

Can I follow you on social media?

You can! We are active on instagram and facebook.

Workshops & Events

How can I buy a ticket?

Our calendar gives you an overview of our workshops and events. On the event page there is a link to the ticketshop. There you can buy a ticket online for all our events.

Which workshops do you offer?

Our workshops change along with our program and are therefore dependent on the artists associated with us. You can find our workshops here.

Can I book a private workshop for my group of friends?

You can! Mail for the possibilities to workshop@mediamatic.nl, or call us at +3120 638 99 01

I can't come at the last minute! What do I do with my ticket?

Read about cancellations here.  

I want to give a workshop / event as a gift: is that possible?

Certainly! We offer the Mediamatic Voucher in our webshop. You can give this voucher as a gift and it applies to all our events and workshops.

Are there also workshops for children?

Our workshops are intended for adults, but not inaccessible to children. Ask for the possibilities via workshop@mediamatic.nl

Will I be photographed during an event, workshop or dinner?

We regularly take photos during events for documentation or promotion. If you do not like to be photographed or filmed, no problem. Please let us know. 

Questions about dining in the Serres Séparées?